Privacy Policy

Introduction

Welcome to UniMarket. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our campus marketplace platform.

By using UniMarket, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Register an account: Username, email address, password
• Complete your profile: Phone number, student ID, profile picture
• List products: Product details, images, pricing, location
• Communicate: Messages, reviews, ratings
• Subscribe: Payment information (processed securely)

Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, products browsed, search queries
• Cookies: Session cookies, preference cookies, analytics cookies

How We Use Your Information

How We Share Your Information

We do not sell your personal information. We may share your information in these circumstances:

With Other Users

• Your public profile (username, profile picture, ratings)
• Product listings you create
• Reviews and ratings you post

With Service Providers

• Payment Processors: Stripe, PayPal
• Email Services: SendGrid, AWS SES
• Cloud Storage: AWS S3
• Analytics: Google Analytics

For Legal Reasons

We may disclose your information if required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted is encrypted using SSL/TLS
• Secure Storage: Passwords are hashed using industry-standard algorithms
• Access Controls: Limited employee access to personal data
• Monitoring: 24/7 system monitoring for suspicious activity

Your Privacy Rights

All Users

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

GDPR Rights (EU Users)

• Right to object to processing
• Right to restriction of processing
• Right to withdraw consent
• Right to lodge a complaint

CCPA Rights (California Users)

• Right to know what information is collected
• Right to know if information is sold or disclosed
• Right to say no to sale of information
• Right to access your information

Data Retention

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 30 days
• Transaction Records: Retained for 7 years for legal compliance
• Communications: Retained for 2 years for support purposes

Cookies and Tracking

We use cookies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Preference Cookies: Remember your settings
• Analytics Cookies: Help us understand usage
• Marketing Cookies: Show relevant ads (with consent)

You can control cookies through your browser settings.

Children's Privacy

UniMarket is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If you believe we have collected information from a minor, please contact us immediately at privacy@unimarket.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

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